Rosewood Appliance Repair (we, us, or our) is committed to protecting the privacy of our users (you or your). This Privacy Policy outlines the types of information we collect from visitors to our website, how we use it, and the steps we take to safeguard it.

Information We Collect

We collect information that you voluntarily provide to us when you contact us via phone or submit a service request form on our website. This information may include your name, phone number, email address, and any other information you choose to provide. Additionally, we may collect non-personal browsing data through the use of cookies or web beacons to enhance your user experience on our website.

How We Use Your Information

We use the information you provide to facilitate and improve our services. By contacting us or submitting a service request form, you allow us and our trusted partners to contact you via phone, email, or text for service-related purposes. We do not process any transactions or collect any credit card information through our website.

Information Sharing Practices

Your personal information may be shared with our trusted partners for operational and service-related needs. We do not sell, trade, or otherwise transfer your personal information to outside parties except to provide products or services you have requested.

Security of Your Information

We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Dispute Resolution

By using our website and services, you waive your right to sue or take any legal action beyond direct negotiation for any dispute related to the website or our services. Any disputes will be resolved through direct negotiation. In the event of a dispute, you agree to bear your own legal fees and expenses. The maximum compensation for any claims is limited to $100.

User Consent

By using our website, you consent to this Privacy Policy and agree to its terms. Your continued use of the website following any changes to this Privacy Policy will be deemed your acceptance of those changes.

Opt-Out Option

If you wish to opt-out of future communications or have your personal information removed from our records, please contact us at (626) 248-8835.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to periodically review this page for the latest information on our privacy practices.